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- » Axis Q6032E with PTZ Control Queue enabled = authentication error
#1 2011-03-30 16:47:50
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Axis Q6032E with PTZ Control Queue enabled = authentication errorAfter enabling the PTZ Control Queue on an Axis Q6032E, we get an authentication required error when ever we try to use the PTZ functions from the blackberry. Viewing the camera works as usual, just when we want to move the camera do we get the error. |
#2 2011-03-30 23:53:00
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication errorand if ptz control queue is off does it work properly? |
#3 2011-03-30 23:56:44
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication errorjust looking through their docs i found
we don't support cookies in the app at all. |
#4 2011-03-31 00:10:16
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication erroralso it looks like there are 2 commands for ptz control via queue which we don't support at this time. there is a first request for camera in queue and then the sending of the actual command. to top it off you have to constantly send query requests until there is an opening, then do the actual camera request, and finally send the actual command. |
#5 2011-03-31 00:21:20
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication errori am not sure if this will work but you could try. |
#6 2011-03-31 11:29:57
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication error
Yes. We turned it on to give priority to Auto Tracking over the Guard Tour. With it on, the camera will follow movement around the area. |
#7 2011-03-31 11:40:40
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Re: Axis Q6032E with PTZ Control Queue enabled = authentication error
For us right now, this is a "wish list" item on the blackberry. Priority has been given to the tracking of movement. We are looking at selling these cameras and your software is a bonus item. The boss just loves the idea (until he is woken up that is!!) that he can get access via his phone. He wants to use this as a selling point to the overall system. |
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